NGO
Strategy & Turnaround Management
Industry
NGO
Role
Management Consultant
/ Interims-CEO
Region
Switzerland
Methodlogy
SCRUM
Teamsize
110
Duration
18 Months
Technology
JIRA, Confluence, BPMN, SOPHIST, M365, MS Project, WIN Server, Oracle DB
Introduction
An NGO is operating at a deficit, with the root causes remaining unclear. Therefore, a comprehensive business analysis and assessment of the current state is required. The organization lacks an enterprise architecture, process documentation, and reporting systems. To achieve financial stability, a review and expansion of the service offering, along with intensified marketing activities, are planned. Additionally, overall efficiency is to be increased through digitalization, automation, and the establishment of an agile organizational structure—all while simultaneously assuming the role of interim CEO to ensure ongoing operations. Finally, all efforts aim to establish a sustainable basis for future decision-making and enable a strategic realignment.
Job description
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Management consulting, business analysis, and deduction of the status quo
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Interim management as deputy CEO with direct reporting to the board
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Representation of the organization to clients, partners, and external stakeholders
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Company-wide business process analysis, development, efficiency optimization, and documentation
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Development of a KPI framework for each business unit to enable continuous performance measurement and control
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Deduction and Design of an enterprise architecture
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Sales responsibility including review of service portfolio, pricing, areas for improvement, and strategic roadmap
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HR management including conducting performance and qualification evaluations with target agreements
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IT leadership, application rollouts, website design, development, improvement
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Development and budget responsibility for marketing strategies, processes, partnerships, vendors, campaigns, and ROI
